Write to support@isreallyamazing.com and a Bureau clerk will respond within one business day. Include the certificate name (e.g. archie.isreallyamazing.com) if your question concerns one.
Payments are handled by Stripe. You prepay by the year (1–10 years, longer terms discounted) — there is no monthly plan and no automatic recurring charge. We email a renewal reminder before your term ends; renew any time from your dashboard. Refund requests within 14 days of a charge are honored per our terms.
Want a different theme, a redirect, or custom share text (Super Amazing and above)? A self-serve dashboard is on its way; until then, email support and a clerk will make the change for you — usually same day.
If a certificate infringes your rights or points somewhere it shouldn't, email support@isreallyamazing.com with the subdomain and details. Takedown requests are reviewed within 48 hours.
The frequently asked questions cover availability, Names of Distinction, renewals, refunds, and gifting.